Head of Systems and Operations for Afghanistan

Country Programme: Afghanistan CP

Contract Length: 12 months, with the possibility of extension

Base: Kabul, Afghanistan

Starting date:  March 2025

Line Manager:  Country Director in Afghanistan

People in Need (PIN) is a Czech-based international non-governmental organization (NGO) that has provided humanitarian and development assistance across more than 20 countries since 1992. Today, PIN stands as one of the largest organizations of its kind in Central and Eastern Europe, supporting vulnerable communities in Asia, Africa, the Middle East, and Eastern Europe. PIN empowers civil society, advocates for human rights, and promotes social inclusion both at home and abroad.  

About the role:  

The Head of Systems and Operations(HoSO) is a member of the Country Management Team (CMT) – together with the Country Director (CD), Deputy Country Director (DCD), Head of Programmes (HoP) and Afghanistan Desk staff at HQ – and shares responsibility for the effective and efficient management of PIN’s Country Programme (CP) in Afghanistan. Specifically, the role purpose is to oversee the functioning of the support departments, directly managing Finance, Human Resources (HR) and Logistics & Procurement managers, and to ensure effective cooperation and coordination with other departments. The HoSO will ensure that PIN complies with local legal and administrative requirements; and that all necessary processes, procedures and policies, in line with PIN and donor regulations and requirements, are followed

Main Duties & Responsibilities:  

• Line manages, and provides support and guidance to national HR Manager, Logistics & Procurement Manager and Finance Manager.
• Facilitates smooth and efficient cooperation and coordination between the support departments and the programme department, contributing to effective, efficient and timely responses to humanitarian needs in Afghanistan.
• Ensures that key policies and SOPs guiding the support departments are adhered to and/or regularly updated as required and appropriated to the context.
• Ensures procedures and regulations are compliant with PIN’s and donors’ requirements and guidelines.
• Leads on finance and procurement related communication with donors and auditors; and coordinates external audits carried out at the CP level and assists for relevant HQ audits.
• Ensures compliance with local legislation, rules and regulations, in particular with regards to tax and labour law.
• In cooperation with the CD and DCD, manages risks and coordinates risk mitigation measures.

Main requirements:  

• Previous experience with managing finance, logistics & procurement or HR in the humanitarian sector;
• Experience with team management and supervision, and interest in building capacity of local staff;
• Experience with implementation of processes/procedures and policies compliant with main international donors (previous experience with EC and UN funding is an asset);
• Excellent communication skills, fluent spoken and written English;
• IT literacy, advanced knowledge of MS Excel;
• Strong coordination, critical analysis and problem-solving skills;
• Ability to work in difficult conditions and under pressure.

We offer: 

•   Working environment in a well-established humanitarian organization in a challenging context; 
•   Rest & Recreation (R&R) policy in place for every eight weeks spent inside Afghanistan
•   Salary & Benefits: Salary based on PIN’s salary scale and HR policies; expected salary range between 3 050 – 3 250 EUR gross (depending on previous experience). 
•  Additional allowances include:  
• Monthly Subsistence Allowance of 1350 EUR; 
• Monthly Hardship Allowance of 400 EUR;
• Accommodation provided by PIN  in compound settings
• Time off and Rest:  
• 25 days of holiday annually; 
• 10 sick days 
• 12 additional days of R&R leave per year
• Up to one additional month of remote work annually
• Travel benefits:  
• 1200 USD allowance per flight for R&R trips
• Reimbursement of costs of visas and vaccinations; assistance with the visa application procedure; 
• Reimbursement for the medical check-up before and after the deployment; 
• Travel health insurance covering medical care, incl. the repatriation; 
• Health and Well-being: 
• 24/7 Medical Support available online; 
• Free psychological consultations available online; 
• Professional Development: Free access to e-learning platforms and PIN Learning Hub; PIN’s global Induction Training, and tailored capacity-building opportunities, including Hostile Environment Awareness Training (HEAT)

 How to Apply:

If you are interested in this position, send us your CV and short cover letter via our application form.

Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.

People in Need staff are expected to perform job duties and responsibilities in accordance with People in Need Code of conduct and key policies (available at: https://www.peopleinneed.net/key-policies-4142gp). 

People in Need is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and is committed to promoting the welfare of children and adults with whom People in Need involved. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need code of conduct and key policies (available at: https://www.peopleinneed.net/key-policies-4142gp). People in Need Staff will undertake the appropriate level of training.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.

We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.