Country Director for Mongolia

Country Programme: Mongolia

Contract Length: 2 years with possibility for extension

Base: Ulaanbaatar

Starting date: ASAP

Line Manager: Regional Director

People in Need (PIN) is a Czech-based international non-governmental organization (NGO) that has provided humanitarian and development assistance across more than 20 countries since 1992. Today, PIN stands as one of the largest organizations of its kind in Central and Eastern Europe, supporting vulnerable communities in Asia, Africa, the Middle East, and Eastern Europe. PIN empowers civil society, advocates for human rights, and promotes social inclusion both at home and abroad.

About the Mongolian Programme of People in Need:

People in Need (PIN) (www.peopleinneed.cz/en) is an international, non-profit organization providing humanitarian and development assistance around the world. We established our permanent office in 2011. Since then, PIN has delivered around 30 projects covering 19 Aimags (provinces), impacting thousands of people in rural and urban settings. Besides humanitarian aid, we focus on sustainable development and enhancing livelihoods in rural areas. We raise business people's and associations' awareness regarding access to finance and development opportunities concerning the use of green energy and environmental impact mitigation in the production and distribution of food and beverages. We improve air pollution and energy efficiency in traditional gers and communities through climate-smart cooking, heating, and insulation products and services. We also support local civil society organisations and state authorities in digitalisation and media literacy.

About the role:

The Country Director (CD), a main representative of People in Need (PIN) at the country level, is responsible for strategic leadership. The CD ensures compliance with PIN values, policies and the strategy of the Relief and Development Department (RDD). The CD manages risks, ensures compliance with environmental and social standards, and supervises the quality of programmes and all support functions. The CD oversees management of human resources (HR) and staff development

We’re looking for a dynamic Country Director to drive forward the programme in Mongolia, establish new funding and implementation partnerships and collaboration with government departments and Ministries.

Main Duties & Responsibilities:

Strategic Leadership

·      represents PIN in Mongolia towards regional and national authorities, donors and partners and other relevant stakeholders

·       gives strategic direction related to PIN’s presence in the country and ensures alignment of the Country Programme (CP) with PIN Headquarters (HQ) requirements, initiative, and strategies

·       follows country development, politics and trends within the donor environment

·       ensures alignment of the CP with PIN HQ requirements, initiative, and strategies

·       works with the Programme Director to identify and actively pursue new funding opportunities and explore different funding approaches and strategies (bilateral funding, consortiums, private funding, etc)

·       engages in humanitarian and development advocacy initiatives and policy dialogues and oversees internal and external communications

·       ensures efficient internal coordination at mission level and with HQ, reporting to the Regional Director, and working closely with the Institutional Finance Unit, Knowledge and Learning Department, Compliance, and the Regional Head of Systems and Operations

·       with support from the HQ, ensures that the required human, financial and other necessary resources are available and used for their intended purpose;

·       supervises the economy of the country programme

·       strives for financial stability and the diversification of financial resources

·       strengthens “a local identity” of the country programme and ensures compliance with local rules and regulations

·       is responsible for contingency planning and emergency preparedness; with support from the HQ, manages/supervises new emergency responses;

·       ensures that medium-term and short-term plans, as agreed with HQ, are implemented

·       ensures the full respect of PIN’s administrative, HR, financial and logistics procedures

Human Resources & Capacity Development

As a leader of the team, the CD:

·       promotes team spirit, a culture of respect, personal responsibility, transparency and openness;

·       makes sure there is no place for any form of discrimination within PIN team;

·       ensures all staff are aware, understand and comply with relevant PIN policies and rules, the Code of Conduct and key policies, including the PSEA and Safeguarding Policy;

·       makes sure any reported suspicions of breaches of PIN policies are properly investigated and reported to donors;

·       ensures that HR related roles and responsibilities are assigned to staff with an adequate level of seniority and that their performance and capacity needed is regularly evaluated;

·       together with HoP and RD, ensures that current and future human resource needs are identified and correspondingly budgeted reflecting the current and forecasted scope of the country programme;

·       together with HR, ensures main HR procedures are in place, followed, and well-documented including: transparent recruitment based on clear job descriptions, new staff induction and onboarding, regular performance evaluation, mapping of training needs against core competencies, planning of capacity development, employment termination, duty of care, HR administration and regular revision of salary scale and national staff handbook;

·       is responsible for the recruitment of key positions at the national level and contributes to the recruitment done at the HQ level (international staff); makes sure that key programme staff have relevant technical capacities and experience;

·       ensures that the capacity development of national staff is properly managed and financed and that PIN internal resources (e-learning, webinars) are utilized;

·       plans and supports exchange and exposure visits of national staff;

·       provides the senior staff under her/his direct supervision with regular feedback and support;

·       together with HR, monitors employee retention and turnover;

·       strives for balanced and diverse teams in terms of gender, ethnicity, age, etc.;

·       allocates time for the annual staff retreat and other team building activities;

Representation & External Relations

As a representative of PIN, the CD:

·       Is the legal representative of the organization in the country;

·       builds strategic relationships and formally represents PIN towards local authorities, partners, the Czech embassy and donors;

·       is formally as well as informally networking and developing partnerships with all relevant stakeholders in the country;

·       maintains a good partnership within Alliance 2015 (if PIN is a leading agency of the Alliance 2015, ensures Alliance coordination mechanisms are in place);

·       is responsible for the PIN brand at the country level, visibility and external communication;

·       represents PIN towards media;

·       takes initiatives in joint programming or advocacy efforts;

·       ensures a strategic approach in advocacy and personally advocates for the interests of our beneficiaries.

Quality & Risk Management

As a responsible manager, the CD:

·       Ensures that procedures described in PIN policies, including the Safeguarding Policy, are in place and functional;

·       ensures that all support departments and functions are in place;

·       sets up effective internal coordination and communication;

·       ensures the high quality of submitted proposals; according to the size and structure of the country programme;

·       approves project proposals, contracts and payments according to given thresholds;

·       manages the most important risks and coordinates risk mitigation measure;

·       ensures PIN works in line with international Social and Environmental standards;

·       ensures compliance with PIN Data Protection Policy;

·       protects PIN from any reputational risks.

Safety & Security

The CD is ultimately responsible for:

·       adhering to the PIN Safety and Security Policy and country-relevant procedures;

·       strives for the maximum safety and security of PIN’s staff and assets and ensures an awareness of risks and mitigation strategies;

·       ensures a balance between the accepted level of risk and the urgency of programmes (as per the Risk Management Policy);

·       executes crisis management; leads the Incident Management Team (IMT).

·       ensures that the Do-no-harm approach and maximum protection of PIN’s beneficiaries is applied.

Main requirements:

·       minimum 5 years proven working experience in development and emergency context, especially with program and/or mission management and development

·       experience with projects designing and strategic planning, PCM, knowledge of the institutional donors’ environment

·       proven experience in fundraising

·       strong leadership and staff management skills

·       good organizational, planning, diplomatic and problem-solving skills

·       excellent communication and writing skills in English

·       excellent communication skills and cultural sensitivity

·       strong networking and representation skills

·       work experience, knowledge and understanding of the regional/national context is a distinct advantage

We offer:

·       Working environment in a well-established humanitarian organization in a challenging context;

·       Salary & Benefits: Salary based on PIN’s salary scale and HR policies; expected salary range between 3100 – 3900 EUR super gross (based on experience).

·       Additional allowances include:

-      Monthly Subsistence Allowance of 1440 EUR;

-      Housing Allowance

·       Time off and Rest:

-      25 days of holiday annually;

-      10 sick days

·       Travel benefits:

-      Reimbursement of travel expenses with travel to the country of residence once every 6 months of work;

-      Reimbursement of costs of visas and vaccinations; assistance with the visa application procedure;

-      Reimbursement for the medical check-up before and after the deployment;

-      Travel health insurance covering medical care, incl. the repatriation;

·       Health and Well-being:

-      24/7 Medical Support available online;

-      Free psychological consultations available online;

·       Professional Development: Free access to e-learning platforms and PIN Learning Hub; PIN’s global Induction Training, and tailored capacity-building opportunities.

How to apply: 

Are you interested in this position? Send us your CV and short cover letter in English via our application form. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled. 

People in Need is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and is committed to promoting the welfare of children and adults with whom People in Need involved. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need code of conduct and key policies (available at: https://www.peopleinneed.net/key-policies-4142gp). People in Need Staff will undertake the appropriate level of training.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.

We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.